Our story

Built from community trust

Since 2017, we have grown from a practical neighborhood problem-solver into a connectivity and ICT company serving homes, SMEs and institutions across Kisumu.

Where we started

“Go to Sam Oyugi—he has a solution.”

That phrase, repeated by people in the community, became the foundation of our name and identity. It reflected something simple but powerful: trust built through practical help, responsiveness and the willingness to solve difficult technical problems.

Sam Oyugi Solutions Limited carries that same spirit into every internet connection, network deployment, support visit and digital system we deliver.

We believe technology works best when it is reliable, understandable and close to the people it serves.
What guides us

Mission, vision and values

M

Our Mission

To deliver affordable, reliable and secure connectivity and ICT solutions that improve how communities, businesses and institutions work.

V

Our Vision

To build an inclusive digital network that connects Kisumu and enables every community to participate in a growing digital economy.

P

Our Purpose

To solve practical technology challenges while creating jobs, technical skills and new opportunities for local people.

Our operating principles

How we work

We combine local knowledge with professional network operations and continuous improvement.

01

Customer-first response

Clear communication, verified technicians and practical support.

02

Proactive monitoring

NOC tools help us identify outages and act before problems grow.

03

Responsible expansion

We prioritize resilient infrastructure, affordability and service quality.

04

Local capacity

We grow local technical talent through field exposure and structured learning.

Our journey

From one solution to a growing network

2017

Company journey begins

Sam Oyugi Solutions starts serving local technology and connectivity needs.

Growth phase

Expansion into managed ICT

Services grow to include internet, structured cabling, CCTV, IP telephony and business systems.

Today

700+ active clients

A team of 13 supporting a network of 17 access points, four towers and expanding fiber infrastructure.

Next

City-scale connectivity

Expansion into Mamboleo, Kibos, Manyatta, Nyalenda and Kisumu CBD, with more resilient infrastructure and local jobs.

WA