Our story

Built from community trust

Since 2017 we have grown from a practical neighbourhood problem-solver into a connectivity and ICT company serving homes, SMEs and institutions across Kisumu.

Where we started

“Go to Sam Oyugi — he has a solution.”

That phrase, repeated by people in the community, became the foundation of our name and identity. It reflected something simple but powerful: trust built through practical help, responsiveness and the willingness to solve difficult technical problems.

Sam Oyugi Solutions Limited carries that same spirit into every internet connection, network deployment, support visit and digital system we deliver. We believe technology works best when it is reliable, understandable and close to the people it serves.

What guides us

Mission, vision and purpose

Our mission

To deliver affordable, reliable and secure connectivity and ICT solutions that improve how communities, businesses and institutions work.

Our vision

To build an inclusive digital network that connects Kisumu and enables every community to participate in a growing digital economy.

Our purpose

To solve practical technology challenges while creating jobs, technical skills and new opportunities for local people.

Our operating principles

How we work

We combine local knowledge with professional network operations and continuous improvement.

Customer-first response

Clear communication, verified technicians and practical support.

Proactive monitoring

NOC tools help us spot outages and act before problems grow.

Responsible expansion

We prioritise resilient infrastructure, affordability and service quality.

Local capacity

We grow local technical talent through field exposure and structured learning.

Our journey

From one solution to a growing network

Today a team of 13 supports a network of 17 access points, four towers and expanding fibre infrastructure.

Work with us
  1. 2017

    The journey begins

    Sam Oyugi Solutions starts serving local technology and connectivity needs.

  2. Growth

    Expansion into managed ICT

    Services grow to include internet, structured cabling, CCTV, IP telephony and business systems.

  3. Today

    700+ active clients

    Homes, businesses and institutions connected and supported by a local team.

  4. Next

    City-scale connectivity

    Expansion into Mamboleo, Kibos, Manyatta, Nyalenda and Kisumu CBD, with more resilient infrastructure and local jobs.